One city’s approach to centralizing grant management and scaling it across departments
When COVID-19 relief funding began to flow, the City of Chattanooga found itself managing more funding, overseeing more community partners, and facing growing reporting requirements without a system built to support it. Like many cities, they knew spreadsheets and email threads could only take them so far.
What started as an effort to stay organized became a citywide change in how grants are managed, tracked, and reported. Along the way, the team uncovered lessons other cities can learn from, especially when resources are limited and expectations keep rising.
Read the customer story to learn how they rolled out a centralized solution and made it work across departments and partners.
