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Last updated October 31, 2019

It is the policy of StreamLink Software Inc. (“StreamLink”) to respect the privacy of each person or entity using our products and/or services (each, a “User”).  We provide this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personally identifiable information that can be used to contact or identify you (“Personal Information”) we receive when you visit and use our websites, located at,, and  or other StreamLink services (collectively, the “Services”).  This Privacy Policy applies only to information that you provide to StreamLink through the Services or that is automatically collected when you access, download, purchase or use the Services.

The personal information we collect

When you register to become a User or otherwise utilize the Services, you may submit Personal Information.  Personal Information may include, but is not limited to, your name, phone number and email address (“Personal Information”).  StreamLink may also collect Personal Information from you if you choose to opt-in to participate in applications, surveys or contests.  You are responsible for the quality and accuracy of any information you provide to StreamLink.

Use and disclosure of personal information

Personal Information is used (1) to provide and improve our services, features and content, (2) to administer your use of our services and your StreamLink account, (3) to enable you to enjoy and easily navigate the Services, (4) to better understand your needs and interests, (5) to fulfill requests you may make, (6) to personalize your experience, (7) to provide service announcements and (8) to provide you with further information and offers from us or third parties you may find useful or interesting, including newsletters, marketing or promotional materials and other information on our services.  If you decide at any time that you no longer wish to receive any such communications, please follow the unsubscribe instructions provided in any such communication.  Further, your privacy and email settings may be easily adjusted via your account settings at any time.

We may employ third party service providers to provide services on our behalf or to perform services related to administration of the websites or App (including, without limitation, maintenance, hosting and database management services, web analytics, payment processing and administration).  These third parties have access to your Personal Information only to the extent necessary to perform these tasks on our behalf and are obligated not to disclose or use your Personal Information for any other purpose.

Except as otherwise provided elsewhere in this policy, StreamLink will not disclose your Personal Information obtained through the Services to third parties other than StreamLink’s service providers, affiliates, vendors and business partners unless StreamLink has the good faith belief that disclosure is reasonably necessary to:

  • Cooperate with law enforcement authorities or comply with legal process served on StreamLink or any such service provider, affiliate, vendor or business partner;
  • Protect the property and rights of StreamLink and such service providers, affiliates, vendors and business partners;
  • Protect the safety of the public or any person;
  • Prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable;
  • Complete, as permitted by law, a business sale, asset transfer, merger, acquisition or reorganization; or
  • Fix or debug problems with the websites or App, or StreamLink’s servers, software or service.

Logging and cookies

As you use the Services, our servers automatically record information that the browser sends whenever it points to a website or other online service (“Log Data”).  Log Data may include, but is not limited to, a computer’s Internet Protocol address, browser type, the web page visited before arriving at the website and information searched for, or viewed, on the website and profile information viewed via the website.

Like many online service providers, we use “cookies” to collect information.  A cookie is a small data file that we transfer to a computer for record-keeping purposes.  We use “persistent cookies” to save usernames and passwords for future logins to the website or App.  We use “session ID cookies” to enable certain features of our service, to better understand how the User interacts with the Services, to monitor web traffic routing on the websites or software application, and to monitor aggregate usage of the website and software application.  Certain browsers can be instructed to stop accepting cookies and/or to issue a prompt before accepting a cookie.  If a browser being used by a User does not accept cookies, that User may not be able to use all portions of the website or all functionality of our services.

We may share aggregated information that includes non-identifying information and Log Data with third parties for industry analysis, demographic profiling, and to deliver targeted advertising about other products and services, all for the sole benefit of StreamLink.  Users and others using the Services will not be compensated such aggregated or non-identifying information.

Choices about how we use and disclose your information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

Promotional Offers from the Company. If you do not wish to have your information used by the Company to promote our own or third parties’ products or services, you can opt-out by emailing or clicking on “Unsubscribe” on the bottom of any Marketing email. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

Changing or deleting your information

Your information will be retained indefinitely unless you request its deletion, or we decide to delete information that is no longer needed.  You may review, update, correct or delete the Personal Information in your registration profile by logging into your account and changing the “user preferences” associated with your account.  If you completely delete all such information, your account may be deactivated.  We may retain an archived copy of your records as required by law or for legitimate business purposes.


StreamLink is concerned with safeguarding your information.  We use a variety of industry-standard measures designed to protect your information from unauthorized access.  Our privacy policy and practices are regularly reviewed internally to verify we are in compliance with this policy.

Children’s privacy

Protecting the privacy of children is especially important. For that reason, we never collect or maintain information at our Site from those we know are under age 13, and no part of our Services are structured to attract anyone under 13.  If the parent or guardian of a child under 13 believes that the child has provided us with any information, the parent or guardian of that child should contact us if they want this information deleted from our files. If StreamLink obtains knowledge from any source that it has information about a child under 13 in retrievable form in its files, we will delete that information from our existing files.

International transfer

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  If you are located outside the United States and choose to provide information to StreamLink, please be advised that we transfer Personal Information to the United States and process it there.  Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Third party sites and sponsors

You may find advertising or other content on our Services that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties.  StreamLink makes no endorsement of or representations regarding, and may not be deemed responsible for, the information, privacy or other practices of any website that is linked to the Services.  Any advertisers or others with websites linked to the Services may have their own terms and conditions.  You should review any such terms and conditions, including the information, privacy and other policies and practices, prior to accessing or further using such advertisers’ or others’ websites.

California privacy rights

Pursuant to California’s “Shine the Light” law, California residents who provide personal information (as defined in the applicable statute) to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. StreamLink does not, at any time, share your personal information with a third party with whom we know, or have reason to believe, uses your personal information to undertake independent direct marketing. StreamLink is not subject and is not legally required to respond to data requests undertaken pursuant, to the California Consumer Privacy Act of 2018, as amended (“CCPA”). However, if you have questions or concerns about StreamLink’s data processing activities, please contact in accordance with the instructions provided below in the “Contact Information” section, and we will seek to accommodate any question or request you may have.

Nevada privacy rights

Pursuant to Nevada law, a “consumer” (as the term is defined therein), may, at any time, submit a verified request through a designated request address to an “operator” directing the operator not to make any sale of his or her personal information that the operator has collected or will collect about the consumer. For clarity purposes, StreamLink does not sell or exchange your personal information for monetary consideration to a third party for the third party to license or sell the information to additional persons or parties.

Changes to this privacy policy

Except as otherwise provided below, we reserve the right to change this Privacy Policy from time to time without notice and any such changes shall be effective upon our posting of any such change.  Please (1) review this Privacy Policy from time to time to review the most up-to-date version and (2) that your continued use of the Website subsequent to any such changes constitutes your acceptance of such changes.  We will provide notice to you of, or obtain your consent to, these changes where required by applicable law.

Contacting StreamLink Software

If you have any questions, inquiries, complaints or disputes about this Privacy Policy, please email us at